GranaWin Cookie Policy

At GranaWin, we use cookies and similar tracking technologies to make your experience safer, faster and more personalized whenever you visit granawin.com. This Cookie Policy explains what cookies are, why we rely on them, and what choices you have when you play at our GranaWin online casino. By continuing to browse our site or use our GranaWin app, you agree to the use of cookies as described in this policy.

What Are Cookies and Why We Use Them

Cookies are small text files that are stored on your device when you visit a website. Here at Grana Win, we use cookies to recognize your browser, remember your preferences, keep you securely logged in, and understand how players interact with our platform. Without cookies, many core features of casino GranaWin — including secure login, session management and personalized bonus offers — would not function correctly.

Types of Cookies We Use

• Essential cookies – required for core functions such as logging into your GranaWin login session, processing deposits and enabling secure gameplay.
• Performance and analytics cookies – we use these to measure traffic, monitor page load times and identify which parts of our GranaWin casino online experience need improvement.
• Functionality cookies – these remember your language, currency and display settings so you don't have to reconfigure them every visit.
• Marketing cookies – used to track the effectiveness of promotional campaigns, including tracking a Grana Win promo code or a granawin no deposit bonus offer shared through affiliate partners.

How We Use Cookies Across Our Platform

We rely on cookies to support many everyday functions of our GranaWin Casino accounts. For example, when you redeem a GranaWin bonus code during registration, a cookie temporarily stores that code so it can be applied to your first deposit. Similarly, if you arrive at our site through an advertisement referencing a granawin promo code no deposit, we use tracking cookies to correctly attribute that bonus to your account. We also use cookies to detect suspicious activity, prevent multiple accounts from the same household, and support the account verification checks required before a GranaWin withdrawal is processed.

Cookies That Support Your Bonuses and Promotions

Our promotional system depends heavily on cookies to function accurately. When you claim any GranaWin bonus, including the welcome package, Friday Reload or a Grana Win no deposit bonus offer, cookies help us verify eligibility, track wagering progress, and ensure that bonus terms — such as maximum bet limits and wagering requirements — are applied correctly to your account. If cookies are blocked, some bonus features, including automatic crediting of free spins, may not work as intended.

Third-Party Cookies

We work with trusted partners — including payment processors, game studios and marketing platforms — who may also place cookies on your device while you use our services. These third parties assist us with fraud prevention, performance analytics, and advertising measurement. For example, analytics providers help us understand how players navigate the grana win casino lobby, while affiliate tracking partners help us correctly credit referral bonuses. We do not control third-party cookies directly, and we encourage you to review the privacy practices of these partners where relevant.

Cookies and Our Mobile App

If you have completed a GranaWin app download, similar tracking technologies apply within the application, including device identifiers and push notification tokens. These are used to deliver the app bonus of 10 free spins upon installation, as well as the subscription bonus offered to players who opt into push notifications. Whether you access our services through a browser or through the granawin mobile app, the same core principles of this Cookie Policy apply.

Cookies and Account Security

Session cookies play a critical role in keeping your account secure. They allow us to recognize you after you complete your GranaWin casino login, maintain your authenticated session while you play, and reduce the risk of unauthorized access. We also use security-related cookies to support the verification process required before processing your first withdrawal, helping us confirm that deposit and payout methods belong to the account holder, in line with our anti-fraud obligations.

Managing Your Cookie Preferences

You can control or delete cookies at any time through your browser settings. Most browsers allow you to block cookies entirely, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling essential cookies may prevent core features of our platform from working properly, including the ability to remain logged in, complete a deposit, or receive credit for a Grana Win casino promo code. We recommend reviewing your browser's help documentation for instructions on managing cookie settings specific to your device.

International Availability and Licensing

We are owned and operated by TechSolutions Group N.V. and licensed under Curaçao eGaming and the Kahnawake Gaming Commission. Access to our services, including registration and real-money play, is restricted in certain jurisdictions, and we configure our systems, including cookie-based geolocation checks, to help enforce these restrictions. This applies equally to players connecting from GranaWin Canada or any other supported market, subject to the eligibility rules described in our Terms and Conditions.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our own business practices. Any updates will be published on this page, and we encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, please contact our support team at support@granawin.com. For complaints, you may reach us at complaints@granawin.com. Our Contact Us form is answered within 24 hours, and any formal claims are reviewed within 30 days, with our decision sent directly to your registered account e-mail.